VolkerRail achieve prestigious ISO44001/BS11000 certification (BS11000: Collaborative Business Partnerships)

October 2013

Key Performance is very pleased to be associated with VolkerRail, as it has significantly helped the company design a pragmatic yet methodical approach to achieving ISO44001/BS11000 certification.

VolkerRail’s MD, Steve Cocliff and Pre-Contracts Director, Steve Moreland have established  a number of very high profile business partnerships with companies like Laing O’Rourke, Murphys etc. Together they have been able to carry out very successful multi million projects on time, to cost and with excellent quality work. Indeed they have been very successful in creating real benefits for clients by constantly innovating and improving various processes. This experience has led to winning new high profile projects such as the £250m Stafford Alliance Improvement Programme with Network Rail.

Steve Cocliff and David Moreland wanted to translate  VolkerRail’s experience into a fully integrated system which not only enhanced its approach to collaboration but also could be assessed by independent accreditation bodies (e.g. BSI) against the requirements of ISO44001/BS11000. Hiring Key Performance Limited provided the extra resource, ‘drive’ and expertise needed to achieve this. On achieving certification, Steve Cocliff wrote:

‘It was a monumental task to achieve this in the timescale we set ourselves and it was only made possible by the commitment and diligence of the whole team involved and the guidance provided by Peter Westbrook’ (of Key Performance Limited).

An interesting aspect of the work needed to achieve ISO44001/BS11000 was to survey the ‘health’ of VolkerRail’s business relationships and for partners and clients to nominate VolkerRail’s key collaborators and innovators. This was very successfully carried out by Informal Networks Limited using a newly devised collaborative scale and ‘Nethidden’ software to map the patterns of collaboration. The result of this was outstanding: everyone was very complimentary about working with VolkerRail. This was a fitting tribute to all the hard work that VolkerRail have put in to make their collaborative partnerships work well and add value to the client’s expectations.

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