BS11000:Collaborative business relationships has developed into an international standard

In March 2017, BS11000:Collaborative business relationships has developed into an international standard; ISO444001. This stamp of approval
recognises the importance of having a complete and logical framework for developing strategic collaborations between organisations. As an international
standard, it can be used more frequently both across countries and within countries that did not have easy access to BS11000.

The change to an international standard has provided the opportunity to clarify and restructure some of the requirements. The standard now has a structure
which is fully aligned with other international management standards such as ISO9001. Some of the key changes are:

  • The need to have a high level organisational Relationship Management Plan which is essentially a strategic document
  • The need to have a Relationship Management Plan for each significant collaboration
  • Increased emphasis on the promotion of collaborative competence and behaviours in the workforce
  • Reinforcement of the importance of Senior Executives’ sponsorship and involvement in the collaborative process
  • The introduction of a specific requirement to focus on a value creation and analysis process
  • Increased need for organisations’ to consider the implications of collaboration on the supply chain and the extended enterprise
  • The need for a more defined engagement strategy
  • Reconfiguration of high level ‘corporate’ requirements into:
    • Clause 4 the over-arching rationale for adopting a more rigorous approach to collaboration
    • Clause 5 the need for leadership to identify collaborative goals, develop policies and processes and allocate resources
    • Clause 6 the importance of an effective risk and opportunity process to consider the actions needed to enhance collaborations in general
    • Clause 7 to ensure the appropriate allocation of resources with the right competence and behaviours
    • Clause 8 the actual operational (BS11000) stages which includes Awareness, Knowledge, internal assessment, Partner Selection, Working together, Value creation, Staying Together, Exit Strategy
    • Clauses 9 & 10 Performance measurement, auditing and review

There will be an 18 month transition period for organisations to make changes from the requirements of BS11000 to those of ISO44001.

Key Performance’s client, Alstom UK & I will be hoping to achieve ISO44001 in June 2017 and in doing so become one of the very first organisations to achieve the revised and new international standard.

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