Quality Function Deployment (QFD) is a very successful facilitation process for planning and scoping the product or process development. 
Translating and handing over requirements from one business level to another is often crucial for the success of organisations.
 
Examples include:

• Customer requirements into a design
• Organisational goals into business processes

 
QFD is a powerful way to achieve this via:

• Capturing requirements
• Identifying key ways to satisfy them
• Quantifying relationships
• Making Priorities
• Achieving cross boundary agreements

Business critical issues would benefit from this process